Elkjøp (Nordics) : High-Volume, Zero-Disruption Hybrid Integration for Retail

About the Customer

Elkjøp, the largest consumer electronics retailer in the Nordic region—with 400+ stores across six countries—needed a robust integration solution to support its high-velocity retail operations.

Objective

To enable real-time, event-driven integration across systems while ensuring high availability, scalability, and zero disruption, even during peak sale periods like Black Friday.

Solution

Using SAP Cloud Integration and a highly scalable event-driven architecture, Tarento delivered a modern hybrid integration platform with:

• Confluent Kafka & Azure Service Bus for event architecture
• Micro Services Tools for primary-secondary tenant sync
• Identity propagation and secure API access using Azure AD SSO (JWT & SAML) and Azure AD B2C

Impact

• 3M+ messages processed per day
• 30M+ monthly calls managed via SAP API Management
• 300+ SAP CI integration flows
• 50K+ retail orders processed daily
• Zero disruption during Black Friday peak
• Commerce access secured for both employees and customers
• Monitoring, alerts, and log tracking frameworks integrated

This real-time, resilient architecture helped Elkjøp scale confidently and deliver seamless customer experiences across channels.